Terms of Service
Last updated: 24 January 2018
ASMP complies with Australian Consumer Law.
Last updated: 29 March 2018
Customer Service Policy
Last updated: 24 January 2018
Membership is due to be renewed in January each year and must be paid within 7 days from invoice date to keep the membership current.
If you choose not to continue your membership for the new year, please contact the Membership Administrator at email@example.com by September in the current year to avoid automatic renewal payments going through.
Invoices will be sent out for course payments. Course payments are due within 7 days of invoice date. Please contact us if these arrangements cause financial hardship.
Once you have renewed your membership or paid for your course, you should receive a confirmation email within the next week. If you don’t receive a confirmation email, please let us know.
Last updated: 24 January 2018
A member will be refunded their year’s subscription on a pro-rata basis upon receipt of a letter or email that they wish to terminate their membership of the organisation.
You can request a refund if payments of membership or course fees are accidentally duplicated or if you choose not to continue your membership but have not arranged for the automatic payment option to be discontinued before the new year.
If you would like to terminate your membership or request a refund of your membership or course fees, please contact Sandra Briggs at firstname.lastname@example.org.
Last updated: 24 January 2018
ASMP operates http://www.asmp.asn.au (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We are committed to the protection of your privacy while you use the Site.
We use your Personal Information only for providing membership and education services and information to our members and students and improving our services and website. By using the Site, you agree to the collection and use of information in accordance with this policy.
We comply with the active privacy laws of Australia and actively protect the privacy of the information provided by our members and students.
“Company IP” includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials.
“Content” means any content, writing, images, audiovisual content or other information published on the Product.
“Items” means any and all of the Product, Services, Content and Materials collectively.
“Materials” means any materials, information or documentation that We may provide to You in connection with Your use of the Services or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Services or Product.
“Parties” means both You (the user of the Product) and Us (the owner of the Product) collectively.
“Personal Information” means information that we obtain from You in connection with Your use of the Product.
“Services” means any or all services provided by or on the Product.
“Site” means the website including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: http://www.asmp.org.au
“Third Party Links” means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.
“Us”, “We”, “Our”, “the Company” or “the Owner” refers to Australasian Society of Medical Perfusion
“Us”, “We”, “Our”, “the Company” or “the Owner” also includes any employees, affiliates, agents or other representatives of Australasian Society of Medical Perfusion
“You” or “Your” refers to the user of the Website.
“Your Content” means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.
Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
Information Collection And Use
When you use the Site or paying for membership or courses, we may collect information from you through automatic tracking systems (such as information about your browsing preferences).
We may collect information that you volunteer to us, such as information that you provide during a sign up process or at other times while using the Site.
While using our Site, during the registration process or paying for membership or courses, we collect some of your Personal Information that can be used to contact or identify you. Personal information may include, but is not limited to:
- your name
- postal address
- professional role and experience
- membership type and length of membership and/or
- information relating to your course
- credit card information.
By undergoing the registration process you consent to us collecting your Personal Information, including the Personal Information described in this clause.
In order to access some specific features on the Site, you are required to provide some Personal Information. During this process, we collect some of your Personal Information, when:
- making purchases
- receiving notifications by text message or email about events and promotions
- commenting on Our content such as blogs, articles, photographs or videos, or participating in Our forums, bulletin boards, chat rooms or other similar features
- applying to study medical perfusion.
From time to time We may request information from you to assist us in improving our site, services, content or materials. For example, we may ask you to answer some questions about your demographics, your shopping preferences, or your other preferences in relation to the site.
Transmission of Payment Details
Payments for membership renewal or courses can be made online on the Membership Page with Mastercard or Visa. There are no additional costs for making payments this way.
To ensure your payment details are kept secure, we use a Secure Socket Layer (SSL) of 128-bit encryption to establish a secure browser session when receiving credit card details.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics, Zoho and PayPal that collect, monitor and analyse this activity and process payments.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that is directly relevant to the services provided by ASMP to its members and students.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We use appropriate physical, digital, managerial and security systems to store your Personal Information and to protect it against unauthorised access, destruction or disclosure.
Merger, Restructure or Sale
Part or all of our Association may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, we may transfer your Personal Information, including personally identifiable information, as part of that merger, restructure or sale.
Information You Release
You acknowledge and agree that if you publish or submit Personal Information in publicly accessible sections of the Site (such as forums, bulletin boards, chat rooms, or other similar sections), then you are solely responsible for the release of that Personal Information and we are not liable or responsible in relation to the release of that Personal Information.
Email Opt In/Out
Accessing, Updating and Correcting Your Personal Information
You have the right to request access to any of your Personal Information which we are holding.
You have the right to request that any of your Personal Information which we are holding be updated or corrected.
Disclaimer Regarding Security
Changes to This Policy
We take customer satisfaction very seriously. If you have a complaint in relation to our handling of your Personal Information, we will endeavour to handle it promptly and fairly. For your information, an overview of our complaints handling procedure is as follows:
Any complaints are forwarded to our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within our organisation for consideration.
If further information is required, we may contact you to request that information. If we accept fault in relation to the complaint then we will propose a resolution (which may or may not be the same as any resolution proposed by you).
If we do not accept fault, then we will contact you to advise you of this. We aim to complete this entire process within 21 days, provided that we are provided complete information in the first place (although this cannot be guaranteed). However, if you do not provide complete information then this is likely to delay the handling of your complaint.